Most existing last-mile delivery systems are ridden with field workforce inefficiencies, uninformed customers, mismanaged resources and error-prone manual interventions.
Tedious manual job requests via emails, phone calls, SMS, etc
Time-consuming task assignment to the technician via phone calls
No communication between the technician and the customer
Use of traditional excel sheets or complex CRMs to feed requirements
Does not consider variables like traffic or challenges in commuting
Manual, painstaking status update on large spreadsheets
With TrackOne, you can eliminate all these problems while increasing your workforce’s efficiency – at every step of the way
Get your field workforce on-board, manage their schedules & monitor their activity & using an all-in-one Cloud Dashboard
Help your fleet stay ahead of their tasks by tracking pending jobs on a user-friendly calendar.
Keep your customers updated at every stage of delivery by letting them interact directly with partners via one-touch communication
Capture images, proof of delivery and other critical nuggets of information during the task
Automate pick-up and delivery tasks to partners based on their geographical boundaries, availability and location preferences
Identify the fastest routes for your on-ground workforce and help them reach their destination on time
Get live status of every single driver via advanced geo - analytics and identify/resolve time related delivery issues
Obtain feedback from the customer and identify/resolve problems on the spot